>> “The attention to detail in workmanship is second to none…”
>> “Even though we are in Europe [and they are in the U.S.], we have had parts shipped to us within 24 hours…”
We recently sat down and chatted with a Pharmaworks customer located in Europe to discuss their experience with Pharmaworks and their Pharmaworks equipment. This is what they had to say…
What type of Pharmaworks equipment do you have?
A Pharmaworks TF1e Blister Machine
What made you decide to work with Pharmaworks?
The price and quality of the machine.
Have the benefits you expected in working with Pharmaworks come to fruition? Have there been other benefits in working with Pharmaworks that you did not expect?
Yes and more! The attention to detail in workmanship is second to none. Very flexible company that will always adjust to meet the customer’s needs. Nothing was impossible. The staff are so friendly, you come away from the company as friends as opposed to customer and supplier.
How would you rate/evaluate the support from Pharmaworks since you have owned the machine?
10 out 10 for customer service! Even though we are in Europe [and they are in the U.S.], we have had parts shipped to us within 24 hours. They have always accommodated our urgent requests and tight timelines.
Would you recommend the use of Pharmaworks equipment?
Are there any other comments you would like to include?
Pharmaworks should always try to keep the same standards as the company grows. That’s what sets them apart from all the other bigger and older companies.
While Pharmaworks has been the market leader in Blister Packaging Equipment and associated solutions in the U.S. for years, this customer success story is one of several cases of our robust blister machines contributing to terrific customer success in Europe, as well.
Stay tuned for more stories like this one, on this blog…
For more information on Pharmaworks Blister Packaging Equipment, please click here.
For more Pharmaworks news, click here.
If you are looking for blister machines in Europe, visit Pharmaworks at Achema.