NJM Service Team Offer Deep Product Knowledge on NJM Labelers, Cappers, Tablet Counters
“One customer was experiencing excessive wear and vibration on the labeler’s oscillating pressure station,” he said. “They could not track down the cause, and it was affecting production, so they scheduled a service visit.” The machine in question was the popular high-speed Model 334 Charger Labeler installed in a pharmaceutical customer’s plant to run at 200 bpm with an outsert. Downtime in production hurts when trying to meet crucial deadlines.
“The customer scheduled three days of service time to fix the problem.
“Experience is key in being able to troubleshoot machine issues; even more important is having the experience of building the actual machine and knowing how it works. NJM has a great support staff in the
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